Service

ARKA Sp. z o.o. sp.k. which put into practice high quality products’ and customer service policy run „48 hours service at client’s home”. It means that after receiving complete complaint’s application, our servicemen will react within 2 working days.

„48 hours service” concerns only Duro taps and Circula pumps.

Duro taps’ boxes contains guarantee cards where detailed guarentee conditions are specified.

Guarantee card for Circula pumps can be downloaded by clicking on logo below.

ARKA Sp. z o.o. sp.k. has service net in whole Poland, which carries out guarantee and after-guarantee repairs (after-guarantee repairs are chargeable).

Service contact:
tel. + 48 889 808 808
fax. +48 94 346 27 68
e-mail: serwis@arka.home.pl/arka-katalog/

Click below to download complaint’s application

Complaint’s application (to download click above) should be filled and send via one of the below ways:

e-mail: serwis@arka.home.pl/arka-katalog/
fax: +48 94 346 27 68
letter on address: ARKA Sp. z o.o. sp.k., Ogrodowa 5 Street, 76-004 Sianów, with remark “SERVICE”
Complaint’s applcation can also be handed over in a shop or in a wholesale point where defective product was bought.

Click on chosen logo to open guarantee periods and conditions: